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Privacy policy

Privacy Policy

Harrison & Evelyn Boston operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Harrison & Evelyn Boston is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including information you include when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information directly from you, automatically through the Services (including cookies and similar technologies), from our service providers, and from our partners or other third parties.

How We Use Your Personal Information

  • Provide, Tailor, and Improve the Services. To perform our contract with you, process payments, fulfill orders, remember your preferences, manage your account, arrange shipping, facilitate returns and exchanges, and create a customized shopping experience.
  • Marketing and Advertising. To send marketing communications and show you relevant advertising, including based on your activity on the Services.
  • Security and Fraud Prevention. To authenticate your account, provide a secure shopping experience, and detect or prevent fraudulent or malicious activity.
  • Communicating with You. To provide customer support and maintain our business relationship with you.
  • Legal Reasons. To comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

We may disclose your personal information to Shopify and other service providers who perform services on our behalf, to business and marketing partners, when you direct or consent to it, with our affiliates, and in connection with a business transaction or to comply with legal obligations. We do not sell your personal information for money. Depending on your state of residence, certain sharing for targeted advertising purposes may be considered a “sale” or “share” under applicable law, and you have rights to opt out of this as described below.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. To learn more about how Shopify uses your personal information, you can visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Third Party Websites and Links

The Services may provide links to third-party websites. We are not responsible for the privacy or security practices of such sites. Their inclusion does not imply our endorsement.

Children’s Data

The Services are not intended to be used by children under 13, and we do not knowingly collect personal information from children under 13, in accordance with the Children’s Online Privacy Protection Act (COPPA). If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” We retain your personal information for as long as needed to maintain your account, provide the Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on your state of residence, you may have rights under applicable U.S. state privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), and similar laws in states such as Virginia, Colorado, Connecticut, Utah, and others. These may include:

  • Right to Know / Access. The right to request what personal information we have collected, used, and disclosed about you.
  • Right to Delete. The right to request that we delete personal information we have collected from you.
  • Right to Correct. The right to request that we correct inaccurate personal information.
  • Right to Opt-Out of Sale or Sharing. The right to opt out of the sale or sharing of your personal information, including for targeted/cross-context behavioral advertising.
  • Right to Limit Use of Sensitive Personal Information. Where applicable, the right to limit the use of sensitive personal information.
  • Right to Non-Discrimination. We will not discriminate against you for exercising any of these rights.
  • Managing Communication Preferences. You may unsubscribe from promotional emails at any time.

You may exercise these rights by contacting us using the details below. We may need to verify your identity before processing your request. You may also designate an authorized agent to make a request on your behalf.

Complaints

If you have a complaint about how we process your personal information, please contact us first. California residents may also contact the California Attorney General’s office. Residents of other states may contact their respective state Attorney General’s office.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version on this website and update the “Last updated” date.

Contact Information

Store name: Harrison & Evelyn Boston
Company name: De Lange Services
Company Address: de Wiese 55, Schalkwijk, Utrecht, 3998 MC, Netherlands
Warehouse Address: 62 Colchester St, Hyde Park, MA 02136, United States
Company nr.: 95238913
Phone: +1 508-297-5167
Email: info@harrisonevelynboston.com
Monday to Friday | 9:00 AM – 5:00 PM (EST)
Weekends | Closed
We aim to respond to your inquiries within 24 hours.